Twonky crashing browsers

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ashamel
Posts: 3
Joined: Fri Sep 23, 2011 11:45 pm
AV Hardware: Panasonic Blu-ray player

Twonky crashing browsers

Postby ashamel » Sat Sep 24, 2011 12:13 am

Hiya.

I am testing out twonky manager and twonky beans, on a PC with Windows XP and ZoneAlarm . I have successfully got TM to share stuff. However, as soon as I run either Firefox or IE with TB (I installed both versions, 1.6) the browser crashes. I have to uninstall.

The first time it happened on FF, I got a ZoneAlarm message saying the browser was unstable, so I thought ZA was causing the problem. But if I run the browser with ZA off, it still crashes.

Any thoughts as to what might be happening?

(I saw the note in the Best Practices guide about avoiding running a firewall unless it's configured properly. I am hoping to find a guide to configure it properly, but that might be a separate question.)

Twonky_Rick
Posts: 3816
Joined: Wed Nov 19, 2008 1:59 am
AV Hardware: Samsung 650 Series TV (2010), 4.5TB HP MediaSmart server with 100,000 songs, 5) AT&T U-Verse STB, CE form-factor Media Center PC and 6 other networked PCs running TwonkyManager, 2 Sonos ZP80, Sonos S5 speaker, Apple TV (running XBMC), Roku Soundbridge, X-Box 360, Sony PS3, Kodak 10" Wireless Photo Frame, iPhone with PlugPlayer software, Sonos CR-100.
Location: San Diego
Contact:

Re: Twonky crashing browsers

Postby Twonky_Rick » Mon Sep 26, 2011 6:22 pm

We haven't seen this problem before, but I'll forward this on so our testers can watch for this. Sometimes when software is turned off, it still has an effect on things. If you want to make sure it's not Zone Alarm-related, you might want to temporarily uninstall it to make sure.

- Rick
Follow me on Twitter! mostlytech1
Checkout my blog: http://mostly-tech.com/

ashamel
Posts: 3
Joined: Fri Sep 23, 2011 11:45 pm
AV Hardware: Panasonic Blu-ray player

Re: Twonky crashing browsers

Postby ashamel » Mon Sep 26, 2011 11:37 pm

Thanks for the note. If it helps, this is what it says in the Event Viewer:

Faulting application iexplore.exe, version 8.0.6001.18702, faulting module twonkyieplugin.dll, version 1.6.6.0, fault address 0x000402df.

Twonky_Rick
Posts: 3816
Joined: Wed Nov 19, 2008 1:59 am
AV Hardware: Samsung 650 Series TV (2010), 4.5TB HP MediaSmart server with 100,000 songs, 5) AT&T U-Verse STB, CE form-factor Media Center PC and 6 other networked PCs running TwonkyManager, 2 Sonos ZP80, Sonos S5 speaker, Apple TV (running XBMC), Roku Soundbridge, X-Box 360, Sony PS3, Kodak 10" Wireless Photo Frame, iPhone with PlugPlayer software, Sonos CR-100.
Location: San Diego
Contact:

Re: Twonky crashing browsers

Postby Twonky_Rick » Wed Sep 28, 2011 9:45 pm

What version of Firefox are you running? We don't have support for 7.0 yet.

- Rick
Follow me on Twitter! mostlytech1
Checkout my blog: http://mostly-tech.com/

ashamel
Posts: 3
Joined: Fri Sep 23, 2011 11:45 pm
AV Hardware: Panasonic Blu-ray player

Re: Twonky crashing browsers

Postby ashamel » Wed Oct 05, 2011 12:18 am

At the time I tested, I was running FF 6, at the most up-to-date patch. Since then it automatically upgraded to 7. I'll keep an eye out for a new Twonky version to see if it fixes the problem.

Twonky_Rick
Posts: 3816
Joined: Wed Nov 19, 2008 1:59 am
AV Hardware: Samsung 650 Series TV (2010), 4.5TB HP MediaSmart server with 100,000 songs, 5) AT&T U-Verse STB, CE form-factor Media Center PC and 6 other networked PCs running TwonkyManager, 2 Sonos ZP80, Sonos S5 speaker, Apple TV (running XBMC), Roku Soundbridge, X-Box 360, Sony PS3, Kodak 10" Wireless Photo Frame, iPhone with PlugPlayer software, Sonos CR-100.
Location: San Diego
Contact:

Re: Twonky crashing browsers

Postby Twonky_Rick » Wed Oct 05, 2011 12:35 am

7.0 is definitely not supported yet, although we hope to do so in the next few weeks.

- Rick
Follow me on Twitter! mostlytech1
Checkout my blog: http://mostly-tech.com/


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